Job Description

Provide exceptional customer service and technical assistance via multiple channels. Troubleshoot issues, document solutions, and contribute to our knowledge base. Be the friendly voice of EazieBuy.

Requirements

• Excellent written and verbal communication skills.
• Strong problem-solving abilities and technical aptitude.
• Patience and empathy when dealing with customers.
• Ability to work independently and as part of a team.

Qualifications

• Previous experience in customer support or a related role.
• Familiarity with help desk software (e.g., Zendesk, Intercom) is a plus.
• Experience with web technologies is beneficial.