Job Description

Build strong relationships with existing clients. Ensure customers achieve their desired outcomes while using EazieBuy. Drive adoption, reduce churn, identify upsell opportunities, and act as the customer's advocate.

Requirements

• Proven experience in customer success, account management, or a similar role.
• Excellent communication, interpersonal, and relationship-building skills.
• Strong understanding of customer needs and business goals.
• Proactive and results-oriented approach.

Qualifications

• Bachelor's degree in Business or related field.
• 3+ years of experience in a customer-facing role, preferably in SaaS.
• Experience with CRM and customer success platforms.